I like working with this family. They always have a good selection of quality bags. But that's only one of the requirements from me. I also choose to buy from them because they are kind. Kind to each other, kind to their workers and kind to me. I have walked away from beautiful goods, at great prices, because of the people. I choose not to buy from people who treat their workers like slaves or who treat me like just another $ sign. For me, that's part of the reason I make the journey all the way to SE Asia every year to purchase items for the Green Gecko. It gives me a chance to meet the people behind the products.
At the end of the day my friendly numbers man helped us cart out this package of samples to the taxi stand. I've never seen him scowl before but when a taxi driver attempted to over charge the 'tourists' (us) for the taxi ride his face completely changed. It was like he was personally offended that someone would try to scam one of his customers. He chastised the taxi driver in Thai and slammed the door. It was very sweet of him to stand up for us.